SuppleWholesale — Privacy Policy

Introduction

At SuppleWholesale, protecting customer privacy and maintaining transparency regarding how information is collected, stored, and used is one of our highest priorities. This Privacy Policy is designed to help customers understand how personal information is handled when visiting our website, purchasing products, creating an account, subscribing to marketing communications, or interacting with our services in any way.

SuppleWholesale is committed to maintaining industry-standard practices to safeguard customer information while delivering a secure and reliable shopping experience for wellness and supplement products.

By accessing or using our website, customers acknowledge and agree to the terms outlined in this Privacy Policy.

Effective Date: May 2026

Welcome to SuppleWholesale. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how SuppleWholesale (“Company,” “we,” “our,” or “us”) collects, uses, shares, and safeguards your information when you visit our website, purchase products, communicate with us, or otherwise use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

Business Name: SuppleWholesale
Business Address: 5830 E 2ND ST, STE 7000 #20209, CASPER, WY 82609
Email: Support@supplewholesale.com
Phone: +1 307 3939885

2. Information We Collect

SuppleWholesale may collect information directly from customers, automatically through website technologies, and from trusted third-party service providers.

We collect information to improve customer experience, fulfill orders, enhance website performance, provide customer support, and maintain secure transactions.

Information Collected Directly From Customers

Customers may voluntarily provide personal information while:

• Creating an account
• Placing an order
• Contacting customer support
• Signing up for newsletters
• Participating in promotions
• Leaving reviews
• Submitting inquiries
• Requesting wholesale information

The information collected may include personal identification details, payment information, communication preferences, and transaction history.

Information Collected Automatically

When customers visit our website, certain information may automatically be collected through cookies, analytics tools, and tracking technologies.

This information may include:

• IP address
• Browser details
• Device information
• Pages visited
• Shopping behavior
• Time spent on pages
• Referral links
• Click activity
• Geographic location data
• Purchase trends

Automatic data collection helps us improve website functionality, identify technical issues, optimize user experience, and improve marketing performance.

Information From Third Parties

We may receive information from third-party providers such as:

• Payment processors
• Shipping carriers
• Fraud prevention providers
• Marketing platforms
• Analytics providers
• Customer support systems

These providers may share limited information necessary to complete transactions and improve services.

We may collect various types of information from customers, visitors, and users of our website.

A. Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact customer support, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Order history
• Account login credentials
• Communication history

B. Device & Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Referral URLs
• Website activity
• Time spent on pages
• Shopping behavior
• Cookie identifiers

C. Marketing & Communication Data

If you subscribe to our marketing communications, we may collect:

• Email preferences
• SMS preferences
• Promotional interaction history
• Product interests

3. How We Use Your Information

SuppleWholesale uses customer information for operational, legal, marketing, security, and customer service purposes.

The information collected may be used to:

• Process and verify transactions
• Ship and deliver orders
• Communicate order status updates
• Provide customer support assistance
• Improve website functionality
• Detect and prevent fraudulent activity
• Personalize shopping experiences
• Improve product recommendations
• Conduct website analytics
• Monitor website performance
• Respond to customer inquiries
• Maintain internal records
• Send newsletters and promotional content
• Administer rewards, promotions, and discounts
• Improve advertising performance
• Comply with legal obligations
• Enforce company policies and terms

SuppleWholesale may also use aggregated and anonymized information for internal research, analytics, and business development purposes.

We use collected information to:

• Process and fulfill orders
• Provide shipping updates and tracking details
• Respond to customer service requests
• Improve website functionality
• Personalize your shopping experience
• Prevent fraudulent activity
• Verify transactions
• Improve customer support
• Conduct analytics and performance tracking
• Send promotional emails and offers
• Maintain website security
• Comply with legal obligations

We only use your information for legitimate business purposes.

4. Payment Information

All payments are securely processed through trusted third-party payment gateways.

SuppleWholesale does not directly store complete debit card or credit card information on our servers.

Payment processors may collect and process payment-related information according to their own privacy policies.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience.

Cookies may help us:

• Remember cart information
• Save login sessions
• Understand customer preferences
• Analyze website traffic
• Improve marketing performance
• Deliver personalized advertisements

Users may disable cookies through browser settings; however, some website features may not function properly.

6. Marketing Communications

By subscribing to our emails or SMS notifications, you agree to receive:

• Promotional offers
• Product announcements
• Wholesale deals
• Restock alerts
• Seasonal campaigns
• Wellness content

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting customer support
• Replying STOP to SMS communications (if applicable)

7. Sharing of Information

We do not sell customer personal information.

However, we may share information with trusted third-party providers for:

• Payment processing
• Shipping and logistics
• Fraud prevention
• Email marketing
• Website analytics
• Customer support systems
• Advertising services

These providers are only given the information necessary to perform their services.

8. Data Retention

We retain customer information only as long as necessary to:

• Fulfill orders
• Maintain records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Improve business operations

9. Data Security

SuppleWholesale takes customer data security seriously and implements commercially reasonable safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures may include:

• Secure Socket Layer (SSL) encryption
• Encrypted payment processing systems
• Firewall protection
• Fraud monitoring systems
• Restricted employee access
• Password-protected systems
• Secure third-party integrations
• Routine website monitoring
• Malware and vulnerability scanning

Despite our efforts to maintain secure systems, customers acknowledge that no method of electronic transmission or online storage is completely secure. Therefore, SuppleWholesale cannot guarantee absolute security of information transmitted through the internet.

Customers are encouraged to protect account credentials and notify us immediately if unauthorized activity is suspected.

We implement reasonable technical and organizational security measures designed to protect your personal information.

These measures may include:

• SSL encryption
• Secure payment gateways
• Limited employee access
• Website security monitoring
• Fraud detection systems

Although we strive to protect customer information, no internet transmission or storage system can be guaranteed to be 100% secure.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

• Third-party privacy practices
• External website content
• Policies of external providers

Customers should review third-party privacy policies independently.

11. Children’s Privacy

SuppleWholesale does not knowingly collect information from individuals under the age of 18.

If we become aware that personal information from a minor has been submitted, we will take reasonable steps to remove the information.

12. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Access to your information
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw marketing consent
• Request limitation of processing

To submit a request, contact us at Support@supplewholesale.com.

13. California Privacy Rights

California residents may have additional rights regarding the collection and use of personal information under applicable laws.

Customers may request information regarding:

• Categories of data collected
• Purpose of collection
• Third-party sharing disclosures

14. International Users

Customers accessing our website from outside the United States understand that information may be transferred and processed in the United States.

By using our website, international users consent to such transfers.

15. Policy Updates

SuppleWholesale reserves the right to modify this Privacy Policy at any time.

Changes become effective immediately upon posting to the website.

Customers are encouraged to review this page periodically.

16. Contact Information

For questions regarding this Privacy Policy or your personal data, please contact:

SuppleWholesale
5830 E 2ND ST, STE 7000 #20209
CASPER, WY 82609
Email: Support@supplewholesale.com
Phone: +1 307 3939885