FAQ
General Questions
What is SuppleWholesale?
SuppleWholesale is an online wellness and supplement store offering premium health products, trusted supplement brands, and wholesale-style bundle pricing designed to help customers save more while shopping smarter.
Are your products authentic?
Yes. We are committed to offering authentic supplements sourced from trusted manufacturers and suppliers.
Do you sell wholesale products?
We specialize in wholesale-style pricing and bundle offers, allowing customers to purchase premium supplements at better value.
What types of supplements do you offer?
We offer a wide range of wellness products, including:
- Hair, Skin & Beauty Supplements
- Digestive Wellness & Probiotics
- Cognitive Health & Focus
- Joint & Mobility Support
- Men’s Health & Vitality
- Women’s Wellness
- Weight Management
- Sleep & Stress Support
- Daily Vitamins
- Immune Support
- Heart Health
- Healthy Aging Supplements
Orders & Payments
What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payment methods available during checkout.
Can I cancel my order?
Orders may only be canceled before they are processed or shipped. Once an order enters fulfillment, cancellation may no longer be possible.
Please contact our support team immediately for cancellation requests.
How can I track my order?
Once your order ships, you will receive a shipping confirmation email containing tracking information.
Tracking updates may take 24–72 hours to appear.
Will I receive an order confirmation?
Yes. Customers automatically receive an order confirmation email after successfully placing an order.
Shipping Questions
Do you offer free shipping?
Yes. We proudly offer free shipping across the United States on eligible orders.
How long does shipping take?
Estimated delivery time is typically between 8–15 business days depending on your location and carrier performance.
Do you ship internationally?
International shipping availability may vary depending on the destination country.
Additional customs fees, duties, or taxes may apply for international orders.
Why is my tracking not updating?
Tracking updates can sometimes take 24–72 hours after shipment. Delays may also occur due to carrier processing or transit conditions.
Returns & Refunds
What is your return policy?
We offer a 30-Day Money-Back Guarantee on eligible purchases.
Customers may request a refund within 30 days of delivery if they are not satisfied with their order.
Can I return opened supplements?
For health and safety reasons, certain opened supplement products may not qualify for return.
Please contact customer support for assistance regarding your specific order.
How long do refunds take?
Refund processing times vary depending on your bank or payment provider. Most refunds are processed within several business days after approval.
What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging.
Product Questions
Are supplements FDA approved?
Dietary supplements are generally not evaluated or approved by the FDA in the same way as prescription medications.
Customers should always consult healthcare professionals before starting any supplement regimen.
Can supplements diagnose or cure medical conditions?
No. Products sold on our website are not intended to diagnose, treat, cure, or prevent any disease.
How do I choose the right supplement?
Customers should carefully review product descriptions, ingredients, and usage recommendations. If needed, consult a healthcare professional before use.
Account & Support
How can I contact customer support?
You can contact our support team using the information below:
SuppleWholesale
📧 Support Email
📞 Phone Number
+1 307 3939885
📍 Business Address
5830 E 2ND ST, STE 7000 #20209
CASPER, WY 82609
What are your support hours?
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
How quickly do you respond to emails?
We aim to respond to all inquiries within 24–48 business hours.